Payment & Commission Agreement
E-Book Shop Marketplace
This Payment & Commission Agreement (“Agreement”) governs payments, commissions, and payouts between E-Book Shop and vendors selling digital products through the E-Book Shop Marketplace.
By registering as a vendor, you agree to the terms set out below.
1. Commission Structure
E-Book Shop charges a commission on each completed sale made through the marketplace.
- Commission rate: 30%]
- Commission is calculated on the gross sale price, unless otherwise stated
- Commission includes platform services, hosting, processing, and marketplace exposure
E-Book Shop reserves the right to update commission rates with prior notice.
2. Payment Processing
All customer payments are processed through E-Book Shop’s designated payment service providers.
Vendors may not:
- Collect payments outside the platform
- Direct customers to external payment channels
- Bypass platform payment systems
3. Vendor Earnings
Vendor earnings equal:
Sale Price – Platform Commission – Applicable Taxes – Refunds/Chargebacks
Earnings are recorded in the vendor dashboard for transparency.
4. Payout Schedule
Payouts are made:
- On request basis
- Subject to a minimum payout threshold of R200
E-Book Shop may hold payouts during dispute resolution, verification, or fraud review.
5. Refunds, Chargebacks & Deductions
Vendors acknowledge that:
- Approved refunds reduce vendor earnings
- Chargebacks, penalties, or processing fees may be deducted
- Negative balances may be carried forward or recovered from future payouts
6. Taxes & Compliance
Vendors are responsible for:
- Declaring and paying their own income tax
- VAT registration where applicable
- Compliance with SARS requirements
E-Book Shop does not provide tax advice.
7. Withholding & Reserve Rights
E-Book Shop reserves the right to:
- Withhold payouts where required by law
- Maintain a rolling reserve to cover refunds or disputes
- Delay payments during investigations or compliance checks
8. Payment Errors
Vendors must notify E-Book Shop of payment discrepancies within 14 days.
Failure to report errors may result in forfeiture of claims.
9. No Employment or Partnership
This Agreement does not create an employment, partnership, or agency relationship between E-Book Shop and any vendor.
10. Termination & Final Settlement
Upon termination:
- Outstanding balances may be held for dispute resolution
- Refund liabilities survive termination
- Final payouts will be processed after all obligations are settled
11. Limitation of Liability
To the maximum extent permitted by law, E-Book Shop is not liable for:
- Indirect or consequential losses
- Payment delays caused by third-party providers
- Vendor business losses
12. Governing Law
This Agreement is governed by the laws of the Republic of South Africa.
13. Amendments
E-Book Shop may amend this Agreement from time to time. Continued use of the marketplace constitutes acceptance of updated terms.
